The technological evolution of IT made the integration of hardware, software with peopleware possible.
Software can be observed because it establishes the interface of individuals with an activity.
Hardware can be perceived because the evident appearances of hardware can be observed but its functionality can be perceived through the possibilities it offers to software.
But peopleware is the deepest aspect of human activity and can only be intuited and validated using destructive and non-destructive pilot tests.
Peopleware defines attitudes. Therefore it deals with the deepest approach to individual behavior that deals with the human capacity of apprehending nature.
This implies entering the field of the unicist ontology of human behavior, the natural organization, the laws of organizational equilibrium and the apprehension of objects that emulate the organization of nature.
Organizational equilibrium is the purpose of peopleware. It has to be considered that organizational equilibrium needs to vary depending on the cycle of a business.
When growth becomes necessary, centrifugal forces need to prevail. But centripetal forces need to prevail when profit improvement needs to be achieved.
Access a synthesis on the “Discovery of the Unicist Ontology of Peopleware” that is available at the Scientific Dissemination Program. You will find there other syntheses that might be of your interest: http://www.unicist.org/papers/unicist_ontology_peopleware.pdf
NOTE: The Unicist Research Institute was the pioneer in complexity science research and became a global decentralized world-class research organization in the field of human adaptive systems. http://www.unicist.org