The unicist work process design has become the core of business process management in order to take advantage of the new technological solutions produced in the field of software and hardware and integrating with innovative peopleware solutions to increase the production of results.
Marshall McLuhan said that the “medium is the message”. This also applies to IT solutions. That is why to design work processes it is necessary to build the integration of peopleware, hardware and software. It requires using the unicist double dialectical logic that allows integrating this triadic structure.
Different levels of efficacy require having a different level of automation. It becomes extremely difficult to install different levels of automation in organizations.
That is why there are usually different job levels that assume different levels of risk. Top management is based on adaptive systems while middle management is based on semi-automated systems.
Automation is, on the one hand, a job-killer but, on the other hand, it enhances the quality of human activity and allows developing business objects to ensure processes for business growth.
The integration of automation, semi-automation and adaptive systems is the core of the job oriented workstation design process after the general process has been solved.
This approach allows empowering the introduction of new technologies integrating them with the results that have to be produced and the peopleware that drives to them.
NOTE: The Unicist Research Institute was the pioneer in complexity science research and became a global decentralized world-class research organization in the field of human adaptive systems. http://www.unicist.org